Does your experience still show up in AI-assisted work?


Episode 440: The J Factor: Bringing Your Experience to Generative AI

Hello Reader,

The next episode of the Microsoft Cloud IT Pro podcast has been released!

Jay used to spend two weeks turning a customer workshop into a deliverable. Now a transcript and a Copilot Cowork skill get him there in under 45 minutes. So where does twenty-five years of experience fit when the AI does the writing?

In Episode 440, recorded live at the North American Cloud and Collaboration Summit in Branson, Ben sits down with Jay Leask of Microsoft and Microsoft MVP Norm Young. Norm takes over the questions, and what starts as "what did your job look like before generative AI?" turns into one of the more honest conversations we have had about where IT work is heading.

  • Faster, not exponentially faster. Ben still reads AI output line by line, and checks generated PowerShell for anything that isn’t a Get before running it.
  • The J factor. A skill is your documented process, which is why the person with the experience is the one who can build a good one.
  • Some of the fun is going away. Hand-built scripts and audit log digging are shrinking, and billing for work that now takes 30 minutes instead of eight hours is getting harder.
  • Not everyone can reskill. A new fulfillment center bigger than one that employs 6,000 people is being built to run with 1,000, and “learn something new” isn’t an answer for everyone.
  • Plateau or regression? If models start training on AI-generated content, does human-written content become the scarce resource?

Listen to the full episode: https://www.msclouditpropodcast.com/episode440/​

Thanks,

Ben

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Show Notes

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​Nasuni helps enterprises manage, protect, and activate unstructured file data so teams can work smarter, securely, and at scale.

​Intelligink designs, secures, and modernizes Microsoft 365 and Azure environments for organizations of every size, working alongside your internal IT team or MSP. From security audits and Copilot readiness to migrations and ongoing fractional cloud services, it's the same production-tested advice Ben shares on the show, applied to your tenant. Book a conversation​

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Welcome to the Microsoft Cloud IT Podcast!

The weekly newsletter to accompany our podcast about Microsoft 365 and Azure. Scott and Ben are a couple of IT Pros that with a long history with Microsoft products. Recently Ben focuses primarily on Microsoft 365 but does a fair amount in Azure, and Scott spends most of his time in Azure, but with a history in SharePoint and Microsoft 365 still enjoys that side of things as well. We started this podcast over 5 years ago and continue to enjoy chatting weekly about various topics and technically in Microsoft 365 and Azure, specifically as it relates to IT Pros.

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